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Payment Policy

At Zanite Web Solutions, we strive to make your payment experience simple, secure and transparent. Kindly read our payment policy below to understand how we handle transactions.

Accepted Payment Methods

We currently accept the following payment options:

  • Mobile Money (M-Pesa, Airtel Money)
  • Bank Transfers
  • PayPal (verified accounts only)
  • Card payments via trusted third-party processors
  • Cash (in-person transactions only)

Restricted Payment Methods

To protect both our team and our clients, we do not accept payment methods that require us to log into any external portal or account on your behalf, unless the platform is:

  • Widely recognized and used (e.g., PayPal, Stripe)
  • Secure and authorized for commercial use
  • Approved by our finance team beforehand

This includes but is not limited to:

  • Private wallet logins
  • Third-party agency portals
  • Platforms requiring sensitive login credentials

Payment Terms

  • All design work begins after a minimum 50% upfront deposit.
  • The remaining balance is due upon project completion and approval.
  • All invoices must be paid within 7 days unless otherwise agreed.
  • Late payments may attract a 5% surcharge per week of delay or lead to project suspension or withdrawal.

Recurring Services

For ongoing services such as maintenance or updates, payment terms will be clearly stated in the service contract or retainer agreement and must be paid on time.

Payment Channels

HERE are our official payment channels. Choose the payment channel that suits you best and complete your payment quickly and securely.

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